Contact Us

Our team is here to help – find out how you can get in touch with us below.

If you have a question about your policy or our products, take a look at our HELP page, for quick answers, or refer to our policy documents for more detailed information.


The fastest way to get in touch

If you have a general query or if you’re a policyholder, the best way to contact us is by email. This allows us to direct your enquiry to the right team and respond as quickly as possible.

Email: travel.sales@SwitchedOnInsurance.ie

If you’re a policyholder, please include the following details so we can help you faster:

  • Policy number
  • Full name
  • Date of birth
  • Postcode

For urgent enquiries, you can call us using the number below.

Live Chat

Another way to get in touch is using our live chat. This is available 24/7 to help with simple questions and provide instant support. If your query needs to be passed to an agent, you can expect a response during business hours, Monday to Friday, 09:00am to 16:00pm.

Help Section

Before getting in touch, take a look at our Help Section. You’ll find answers to common questions and helpful information available instantly.

Call Us

If you would prefer to speak to someone, please call us and a member of our team will be happy to assist. They’re available Monday to Friday, 09:00am to 16:00pm.

Phone: +353 1906 1966

Claims

To make or discuss an insurance claim with us please visit our make a claim page.

Opt Out of Marketing

If you wish to opt out of marketing please email us. We won’t send information to you about Switched On’s products and services. However, we will still contact you with important insurance and service-related updates.

Email: travel.sales@SwitchedOnInsurance.ie

Open from 09:00am to 16:00pm Monday - Friday

Write to us

Other Sales and Enquires

Customer Relations

Switched On Insurance Coöperatief U.A.
Schimmelt 2-16, 401
5611 ZX Eindhoven

Complaints

The Customer Relations Team

Switched On Insurance Coöperatief U.A.
Schimmelt 2-16, 401
5611 ZX Eindhoven

Complaints about claims

For complaints relating to Gadget claims

Taurus Insurance Services Limited
Suite 2209-2217 Eurotowers
Europort Road
Gibraltar